Frequently Asked Questions

Here are answers to some commonly asked questions that we hope you find helpful.

We are both…..and why shouldn’t you have both?! There is a distinct advantage in working with a company that can assist you with your project from start to finish. Since we oversee the entire project; from strategy to completion and all of the moving parts in between, we ensure that each step of the process goes smoothly so you don’t have to. We provide marketing strategy, creative services, website development, print services, email marketing, social media, promotional products, signage for indoor and outdoor usage. The list goes on and on.  We do everything your business needs to promote your company. Whichever you prefer and would be more convenient for you.  We have Marketing Consultants you can schedule an appointment to meet with at our office or yours. Our business office is open Monday to Friday 8:30am – 4:30pm. We are located at 401 East Columbia Street, Springfield, OH 45503. We are available for after hour emergency services for businesses. If you’re unsure how to login to your Streamline ordering site or how to change your password, please don’t hesitate to contact us via our LiveChat feature or call us at 325-1509 x105. While most of the services we provide are custom to each business need, there are services we provide which are standard.  While we don’t have a published price sheet for these services, our Customer Experience Manager would be happy to provide you an estimate.  Just call 937-325-1509 ext. 105 We accept cash, check or credit cards for payment. For our repeat business clients we also can establish electronic payment. You can reach our accounting team member at 937-325-1509 ext. 106. Start by calling our Customer Experience Manager who can take your information and put you in touch with one of our Marketing Consultants.  Just call 937-325-1509 ext. 105 It’s perfectly fine if you don’t.  In fact, most of our clients have no idea what they need or how to get started.  You are successful at running your business and everything that it needs.  We can help you determine what is needed after our initial meeting to assess your particular goals and objectives. If you’re asking this question, more than likely there are gaps in your current marketing strategy which ultimately affects revenue and growth of your company.  Through a thorough marketing assessment, we can help determine what those gaps are and develop an effective strategy to improve in those areas. We can help determine which strategy would work best, fit within your budget and accomplish your company goals and objectives.

Since we do both Traditional and Digital Printing, we can help you determine which method with give you the highest value based on your objectives.

We can help map out a strategy to ensure you maximize your ROI.  At the same time, if you don’t already have a database of addresses, we can develop a targeted list of potential clients we can mail to.  Once we’ve determined this, we can create an effective Design, Print and then mail all under our roof.

We deliver anywhere in the United States via our Delivery Truck, UPS or USPS.

This too would be similar to asking “How much does a car cost?”  There are many cars available with various options, features, and price ranges.  We can provide you a proposal for your company website once we meet to discuss which options and features are needed and important to you and your business. . . what your customers want and are looking for as well. Branding is who you are.  It is your identity and what makes your business or product unique.  It’s what helps differentiate your company, product or service from others in the marketplace.  It’s also the foundation that everything else is built on.  With something so important, it’s also the most overlooked and under-valued aspect of most businesses. Absolutely! The reputation you’ve built on service and quality has been hard won and this should be carefully protected. We also will make suggestions if there are areas where we can improve. When it comes to being Search Engine Optimized there are many factors that will help your search engine rankings. Search engines all follow one golden rule which is to serve relative content to what the user is looking for. Being search friendly means having relative content, proper syntax for web crawlers, and most importantly being appealing to humans.